When finding a local professional residential roofing contractor in Charleston, SC, one of the most important things to consider is obtaining personal referrals. Personal references from friends, neighbors, and relatives can be incredibly valuable in helping you find the best roofing company for your needs. 

In this blog post, we will discuss three reasons why personal referrals are so important when vetting local contractors for roofing repairs or replacement.

What Are Personal Referrals?

What do we mean when we say “personal referrals?” Part of the vetting process when finding a roofing company to conduct repairs or replacements should include talking to others who have used a company to learn about their experiences. 

Roofers will tell you they are the best and can provide portfolio examples of their work. However, when people you know also recommend a company, you gain an extra layer of trust that you’re making the right decision about the investment you’re about to make in a new roof or significant roofing project. 

Personal referrals can also help you steer clear of roofers that delivered a bad experience, did poor-quality work, or didn’t fulfill what was promised to someone you know and trust. 

3 Reasons Why Referrals Are Important

Getting insights from someone you know about their experience with a roofing contractor can help you avoid a bad experience! Here are three reasons why they are so valuable as part of your vetting process

1. They provide a first-hand account of the contractor's work

When a friend, neighbor, or relative refers a roofing contractor to you, they are able to provide you with a first-hand account of the contractor's work. This means that you will be able to hear about their experiences with the contractor, including their level of professionalism, the quality of their work, and their overall level of customer service. 

This information is incredibly valuable in addition to checking into reviews from other sources, as it can help you make a more informed decision about which contractor to hire.

2. They help you find a contractor familiar with your specific needs

When looking for a local professional residential roofing contractor in Charleston, SC, you may have specific needs that need to be met, like a preference for metal roofing. For example, if you have a complex roofing system or a unique type of roofing material, you need a contractor familiar with those needs.

Roofer working in protective work wear gloves

Personal referrals can be beneficial in this regard, as they can help you find a contractor that has experience working with your specific type of roofing system.

3. They help you find a reputable and reliable contractor 

You’ll find plenty of residential roofing contractors serving the Charleston, SC, area. Unfortunately, not all of them are reputable. 

Connecting with friends or family members to gather personal referrals can help you find a contractor that has a solid reputation in the community. Additionally, when you receive a referral from a friend, neighbor, or relative, you can trust that they have already vetted the contractor and found them to be reliable.

Other Resources for Referrals for Residential Roofing Companies

It's important to note that it's always a good idea to do your own research and due diligence when vetting roofing contractors, even if you receive a personal referral. This might include checking the contractor's credentials and licenses and looking at their portfolio of past work. Additionally, make sure to ask for references and check them as well.

Grandfather talking to census agent standing at the fence of his country house

Aside from personal referrals, gathering third-party reviews and referrals can help you with a more complete picture of a company you’re considering for roofing services. Add the following resources to your list when vetting potential roofers. 


Many local roofing contractors have a Facebook page where past customers can leave reviews and share their experiences with the contractor. This can be a great way to get a sense of what it's like to work with a particular contractor.

Neighborhood message boards

Does your neighborhood have an online message board? Asking for roofing referrals or searching the group posts can lead you to information from neighbors about their experiences with local roofing businesses. 

Angi's List (Angi.com)

Angi.com (formerly Angi's List) is a contractor referral and networking website that allows customers to review and rate various types of service providers, including roofing contractors. Search for contractors in the Charleston area and read reviews from others who have used roofers you’re considering for your project. 


Nextdoor is a social networking website that connects neighbors. You’ll likely find plenty of input from homeowners in your area about their experiences with roofing companies for repairs or replacements. 

Use Referrals to Find the Best Roofing Company in Charleston

Obtaining personal referrals is an important step when vetting local professional residential roofing contractors. Personal references from friends, neighbors, and relatives can provide a first-hand account of the contractor's work, help you find a contractor that is familiar with your specific needs, and help you find a reputable and reliable contractor.  

By considering these factors, you'll have a better chance of finding the best roofing company for your needs! Roofing USA has years of experience serving homeowners needing roof repairs or replacements in the Charleston, SC, area. Reach out to our team to learn more about our services!

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